HDI Insurance Rejected My Provision and Made Me Pay ₺3000 Instead of ₺50
I am writing to address the injustice done by HDI Insurance. Since 2020, I have been paying for complementary insurance, and this year, I transitioned to HDI and Sencard Insurance. Although my condition was not among the diseases declared as exempt, my provision was rejected. Today, I left the hospital, where I was supposed to pay only ₺50, having paid ₺3,000 instead. The explanation given to me was that they only consider the information received from Quick Insurance as valid, stating that past coverage does not concern them. I emphasized that I received this diagnosis while already having complementary insurance, but they dismissed it. Before Quick Insurance, both HDI and Mapfre were among my complementary insurances. I am seeking my rights and requesting the reversal of this injustice, but I doubt this issue will be resolved through writing alone. At the very least, I advise everyone: do not trust this insurance company, specifically HDI Insurance and Sencard.
