I have been taking out supplementary health insurance for my son through Groupama for 3 years. I did the same this Christmas. Last week, I made an appointment with Dünyagöz Hospital on Saturday. During the appointment, they stated that the patient appeared to be insured, but there would be a 250₺ difference. When I went to the hospital, the insurance record did not appear in the query made by Groupama. Meanwhile, I tried to make a phone call with Groupama, of course, with no results. For this reason, I paid the inspection fee of 1900₺ myself. Then, after the application I made with epicrisis documents and invoice, they deposited only 650 TL into my account. I request that the missing amount be paid to me.
For the past three years, I have been purchasing a family package supplementary health insurance from Anadolu Sigorta. At the beginning of April, I informed the agent that our renewed policy should include the hospital and pediatrician we follow. However, when we visited the eye clinic of the same h...
On 05/11/2024, I took my daughter to see an orthopedic doctor at the private Gebze Dogha Hospital Healthcare Corp. Anadolu Insurance denied the TSS claim and refused to cover the examination fee. We had to pay out-of-pocket for the doctor's visit. I am requesting that Anadolu Insurance reimburse me ...
The insurance institution made an exception and did not pay even though I did not have an exception. Since 2006, I have private health insurance. About 3 years ago, I switched from Acıbadem insurance to Anadolu insurance. I had no exceptions. In 2021, I had one low-dose blood pressure medication wri...
My parents are elderly, one is 75 and the other is 77 years old. They have been paying premiums for Groupama health insurance for years. Last year, the premium was set at 29,197 TL, but this year it has skyrocketed to 199,256 TL. It is an outrageous act of consciencelessness, lack of empathy, and et...
I am writing to address the injustice done by HDI Insurance. Since 2020, I have been paying for complementary insurance, and this year, I transitioned to HDI and Sencard Insurance. Although my condition was not among the diseases declared as exempt, my provision was rejected. Today, I left the hospi...
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