My vehicle is a 2021 Golf 8 1.5 eTSI with 46,000 km. I had an accident on 16.03.2025. On 17.03.2025, I received a notifi...cation indicating a total of ₺354,000 for parts and ₺98,000 for labor—approximately ₺452,000 in total. Despite this, the expert company approved the repair of my vehicle. I informe
I am writing to address the injustice done by HDI Insurance. Since 2020, I have been paying for complementary insurance,... and this year, I transitioned to HDI and Sencard Insurance. Although my condition was not among the diseases declared as exempt, my provision was rejected. Today, I left the hospi
HDI Insurance made a payment to me on 01.08.2024. Yesterday, they called and demanded the repayment of that amount via l...egal action. The lawyer who contacted me directly from the law office, without any prior notice or explanation, spoke to me in a condescending tone, as if I were a problematic cust
HDI Insurance has been handling my car which was struck from behind. The replacement components arrived two months ago, ...and now it feels as though I will be waiting another two months for the cash. I have now paid more than 130,000₺ from my pocket, and despite this, none of HDI has contacted me to o
Following my recent collision, I took my vehicle with the license plate 44 ACA 606 to an authorized service. I transferr...ed my automobile from the authorized service to a fast support station on the advise of the HDI Insurance customer agent. They couldn't find the necessary parts for the repair afte
Because I hit a stone on the road in 2022, HDI Insurance did not pay for the damage to my car. In addition, they put in ...a claim for damage to my car worth 58,000 TL. When I sold the car today, I saw the Tramer record. Not only did HDI Insurance fail to pay for the damage I caused, they also put a Tr
Since our rearview mirror broke in March 2023, it's been five months, and we're still waiting for the insurance company ...to pay. In May, someone from the company told us that the process was under way and that we would be paid. But we are still in the dark, with no clear answer in sight. Even though
My bank arranged for mandatory comprehensive insurance coverage through mandatory HD insurance on July 23, charging a lu...mp sum of 17,958 TL. I immediately requested that the transaction be canceled because I intended to pay with another card. They claimed that canceling was not possible, which disap