AXA Increased My Complementary Insurance Premium by 260 Percent Without Reason

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Zöhre
November 25, 2024 2:09 pm
26

I have had Axa Complementary Insurance for 2 years, and this year would have been my third. However, my premium, which was ₺15,709 last year, has shockingly increased to ₺55,955 this year, a staggering 260% rise. I find this to be an unfair and inexplicable profit-driven hike. Over the past year, like many others, I visited a doctor due to illnesses but did not undergo any surgeries or face a severe or dangerous disease. Despite being a loyal policyholder for years and not someone new to the system, this sudden increase feels unjustified. I do not understand the motive behind such a drastic rise, but Axa has truly let me down. This is unacceptable and highly disappointing.

November 28, 2024 11:59 am (2 days after complaint)

We would like to inform you that information has been provided regarding the complaint reflected through your site by Mr. K. Kind regards, AXA SİGORTA A.Ş. Customer Complaint Management

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