I made a payment in Hay Day expecting to receive diamonds, but I never got them. Despite contacting support multiple times, they refuse to refund my money or provide the diamonds I paid for. Every time I reach out, they dismiss my requests, saying they can't help with refunds. This is unacceptable, and I’m determined to pursue my rights to get my money back. If support can't assist with such a basic issue, what are they even there for? I’ve been trying to resolve this for a while now, and I expect immediate action to either deliver the diamonds or refund my payment.
I tried to purchase diamonds in Hay Day and entered my card details during checkout. At the time, the app said the transaction didn’t go through and that no money was withdrawn. But when I checked my bank account today, I saw that ₺399 had been deducted under Hay Day. Despite the charge, no diamond...
I am extremely frustrated with Hay Day. I had over 50 diamonds saved up in my account, but without making any purchases or spending them, I suddenly noticed that 45 diamonds disappeared. Now, I’m left with only 5 diamonds, and there’s no explanation for where the rest went. How is the game deductin...
On May 18, 2025, Hay Day charged my card, but I didn’t receive the diamonds I paid for. This is unacceptable—if you’re going to take my money, then deliver what was promised. On top of that, the option to watch videos to speed up production has completely disappeared from my game. I’ve reported thes...
I made a payment for diamonds in Mobile Legends, but I never received the in-game currency. Despite the transaction being completed and the money withdrawn from my account, the diamonds were not delivered. I even reached out via the listed WhatsApp support line, but received no response at all. Thi...
I purchased diamonds in the Farlight game and now want to request a refund. I initially tried through Google, but my request was denied. I also contacted Farlight directly, but I haven’t received any response from them. I’m unsure how to proceed with the refund, and I’m frustrated that I can’t get i...
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