I bought a suitcase from Guess's online store, but it's been a whole month and my order still hasn't shown up. Even after trying to reach out to them through email several times, I still haven't heard back from them. Considering your company's lack of responsiveness, I'm having second thoughts about making any future purchases. If you have a website, it's important to make sure that customers are well-informed or given a heads up about any delays. I think it's really unfair how customers are being treated.
I placed an order with Guess three days ago, and I’m still waiting for it to be shipped. Before purchasing, the site clearly stated that the order would be shipped by the next day, which influenced my decision to proceed. However, that promise has not been kept. When I contacted the seller for an u...
I placed an order on Guess.com over 10 days ago, yet I have received no shipping confirmation or update. The website clearly states that orders are shipped within 2-3 days, and customers will be informed via email. However, I haven’t received any communication at all. There’s no contact number avail...
Hello, Guess. I ordered a bag from your EU website, and although it’s been 15 days, there has been no progress in the shipping status. The tracking information still only indicates that it will be sent to Turkey, but it never updates beyond that. Seeing similar complaints from other customers makes ...
I am contacting you about a refund issue with Guess that remains unresolved. I purchased an item and returned it, but after waiting quite a while, I still haven't seen my refund come through. This delay has been incredibly frustrating, and I feel overlooked since I haven't received a satisfactory re...
Hello, I purchased a bag from Guess and have been waiting over 20 days due to customs and shipping delays. The process has become incredibly frustrating, especially since the website is only available in German, making it difficult to communicate or get any updates. I’ve tried reaching Guess custome...
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