I placed an order on Guess.com over 10 days ago, yet I have received no shipping confirmation or update. The website clearly states that orders are shipped within 2-3 days, and customers will be informed via email. However, I haven’t received any communication at all. There’s no contact number available to speak directly with customer service, and the only option to reach out is through the message form on their contact page. Despite sending multiple messages, I’ve received no response. This lack of support and transparency is frustrating, and I expect Guess.com to resolve this by providing an update or refund promptly.
I placed an order with Guess three days ago, and I’m still waiting for it to be shipped. Before purchasing, the site clearly stated that the order would be shipped by the next day, which influenced my decision to proceed. However, that promise has not been kept. When I contacted the seller for an u...
Months have passed since my initial order with Guess on November 13, 2022, and I'm still waiting for both the product and the refund. In spite of assurances to the contrary, I have yet to receive my promised refund. I have contacted the company via email but have received no response or made any hea...
On October 23, 2024, I placed an online order through the Guess website. However, due to the total amount exceeding the international shopping limit, my order was not shipped, and I was informed that the amount would be refunded. Since then, I have been waiting for my refund for over two months, ye...
On September 2, 2024, I placed an order through the Guess online store. My order was shipped via DHL from Germany on September 3, 2024. However, as of October 24, 2024, I have yet to receive the package. I contacted customer service on October 14, 2024, and was assured that I would receive a respon...
Hello, I urgently need a response regarding my ten canceled orders with Guess. We have no means of communication, neither an email nor a phone number to reach them. This lack of customer service is unacceptable, and it makes me question the brand's quality. I won't be shopping at Guess again. Even m...
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