I placed an order with Guess three days ago, and I’m still waiting for it to be shipped. Before purchasing, the site clearly stated that the order would be shipped by the next day, which influenced my decision to proceed. However, that promise has not been kept.
When I contacted the seller for an update, they failed to provide clear or helpful information. If the order isn’t ready to be shipped, why mislead customers with false timelines? This lack of transparency and delay is incredibly frustrating.
I expect immediate communication and resolution regarding my order’s status. Guess must honor their commitments and provide timely updates to prevent customer dissatisfaction.
I placed an order on Guess.com over 10 days ago, yet I have received no shipping confirmation or update. The website clearly states that orders are shipped within 2-3 days, and customers will be informed via email. However, I haven’t received any communication at all. There’s no contact number avail...
On September 2, 2024, I placed an order through the Guess online store. My order was shipped via DHL from Germany on September 3, 2024. However, as of October 24, 2024, I have yet to receive the package. I contacted customer service on October 14, 2024, and was assured that I would receive a respon...
On October 23, 2024, I placed an online order through the Guess website. However, due to the total amount exceeding the international shopping limit, my order was not shipped, and I was informed that the amount would be refunded. Since then, I have been waiting for my refund for over two months, ye...
I placed an order with Guess on November 29, and the estimated delivery time was 15-20 business days. However, as of today, my order has still not been delivered. Tracking information indicates that my package left Germany, but there have been no updates since then. This lack of information makes i...
Hello, Guess. I ordered a bag from your EU website, and although it’s been 15 days, there has been no progress in the shipping status. The tracking information still only indicates that it will be sent to Turkey, but it never updates beyond that. Seeing similar complaints from other customers makes ...
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