Hello, Guess. I ordered a bag from your EU website, and although it’s been 15 days, there has been no progress in the shipping status. The tracking information still only indicates that it will be sent to Turkey, but it never updates beyond that. Seeing similar complaints from other customers makes me concerned about whether my order will arrive at all. Guess, please address this delay and provide me with an update on my order’s status as soon as possible. I expect prompt action to ensure my order reaches me without further issues.
On March 9, 2023, I placed an order on the Guess EU website, but my package appears to be in transit somewhere in Germany or Turkey. Despite the fact that PTT and DHL are available as shipping options, I have no idea which courier service is handling my delivery. It has already been 18 days since my...
I placed an order with Guess on November 29, and the estimated delivery time was 15-20 business days. However, as of today, my order has still not been delivered. Tracking information indicates that my package left Germany, but there have been no updates since then. This lack of information makes i...
Hello, I purchased a bag from Guess and have been waiting over 20 days due to customs and shipping delays. The process has become incredibly frustrating, especially since the website is only available in German, making it difficult to communicate or get any updates. I’ve tried reaching Guess custome...
I ordered three Guess bags, but two of them arrived with serious issues. The first bag had a broken logo, and the second one looked entirely different from the product shown in the online images. Only the third bag matched what I ordered and was free of defects. I decided to return all three bags an...
I ordered a bag for a gift from Guess.eu, but unfortunately, the delivery took an eternity, and the purpose was defeated. The product arrived on August 18. As soon as it arrived, I generated a return code, and it was said to be picked up at my address. Today, on October 20, the bag is still in my po...
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