The Samsung watch 5 44mm product I bought was received on 04.05.2023, I used the product for only 5 days, on 10.05.2023, on the 6th day, I took it to Ankara Sincan authorized service Arım Teknik due to the paint between the screen and the case, I requested the replacement of the defective goods, I left the watch 5, the service responded that your repair request was canceled, I asked the Samsung customer representative for the answer, he said that the hardware tests of the device were done and there was no problem. I say that the paint is throwing between the case and the glass, the hardware test is being done, as if kidding, I demand Samsung to replace the defective device urgently, I will not receive the device from the authorized service, if the replacement is not provided, I will take judicial action.
The original case of the Samsung S9+ Samsung Tablet (₺28000) that I bought from the Samsung dealer "Neel Teknoloji Bilişim" at Meydan AVM on 13.03.2024 started showing cosmetic discoloration on both the back and the keyboard after just 4-5 months. The value of the case is ₺6499. This low quality is ...
On 18/09/2023, I returned my Samsung Galaxy S22 128GB SM-S901EIDDTUR rose gold smartphone completely and with all its parts on 19.07. 2025 with complaints of swelling everywhere and reaching the point of explosion, openings on the back cover, closing and waving inside, screen turning off and waving....
As part of the Samsung exchange campaign, I made an appointment for May 16, 2023 by giving my Istanbul address information in order to replace my old watch with a new one. However, the person who was supposed to come to the address claimed that he could not reach the address by phone, and his order ...
For about 20–25 days, I have been experiencing a color change issue on the lower half of the screen of my Samsung Galaxy S23. I bought the device brand new and have never faced such a problem before. There is absolutely no impact, crack, or damage; my phone has never been dropped or exposed to any i...
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