I bought a Guess handbag, and I was really disappointed when it started getting all messed up after only 8 months. When I brought it to the store, they checked it out and confirmed that there was a defect. They even gave me the paperwork to exchange it, but since I didn't have the document, they denied my exchange. Just picture this: a product that doesn't work properly and a company that makes the customer go through unnecessary difficulties! I can't help but think, what if I lost the paperwork—would they have made me pay for the bag? The employees at Viaport Marina Guess were really rude and not helpful at all. When they walked into the store, they kept talking to each other and didn't help at all. All they could do was repeat memorized phrases!
I recently purchased a petite shoulder bag from the Guess store in Korupark. Excitedly, I wore it on my arm, checked it out thoroughly, and decided to buy it. However, my enthusiasm turned into disappointment just two days later when, during normal use, I discovered a loose thread under the zipper a...
Guess, known for its stylish accessories, has left me utterly disappointed with the quality of their bags. Over time, these bags are literally falling apart, and the store offers zero assistance. It's not wear and tear—random cracks and peeling are occurring in places that have nothing to do with us...
I ordered a bag for a gift from Guess.eu, but unfortunately, the delivery took an eternity, and the purpose was defeated. The product arrived on August 18. As soon as it arrived, I generated a return code, and it was said to be picked up at my address. Today, on October 20, the bag is still in my po...
I bought a pair of sneakers from Guess in Cyprus, and the brand material on the back broke off the first day I wore them. Due to a lack of product choice, I paid the difference to purchase a new pair of shoes. My present sneakers have yellowing on the material, and the Guess logo inside has faded. I...
Even though it was a high-quality Fila brand bag, the bag rapidly wore out and the lining broke apart in numerous spots. Thinking I was doing the right, reasonable thing, I took it back to Deichmann to have them fix it, but they refused and instead said the damage was my fault because of "user error...
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