I purchased the 'Gucci Guilty' perfume from Sephora. The scent lasts only 5 minutes on me. We sent the product for review, and the company responded by saying 'there is no issue with the product.' It's unbelievable... I paid ₺2600 for a high-quality perfume, but it turned out to be worse than refill perfumes, and supposedly the company's expert claims there's no problem. Sephora's quality is on a steep decline; they never stand by their products or customers. I demand a swift resolution to this issue. Please contact me!
I purchased a Gucci Guilty perfume 2.5 months ago and noticed after two or three sprays that its longevity and scent projection were much weaker compared to previous bottles I've used. To address this issue, I contacted customer service, who advised me to send the perfume for testing. I then returne...
I purchased several high-end perfumes, including Chanel, Dolce & Gabbana, and YSL, from Sephora, and I am extremely disappointed. The longevity is practically nonexistent, which makes me question their authenticity. I returned the perfumes for inspection, but when they were sent back, no exchange or...
I ordered the Blue de Chanel perfume from Sephora's online store, but it absolutely does not last even 5 minutes on my skin. The longevity is zero. I submitted a request for the product to be inspected and sent a photo. They requested a PDF format, which I provided, but I received a response asking ...
I purchased Chanel Coco perfume from Sephora, but I was disappointed to find that the scent doesn’t last. I reached out to customer service to explain the issue, and they asked me to send photos of the perfume via email, which I promptly did on May 8, 2024. However, despite waiting a month and a hal...
On May 3, 2024, I purchased Gucci Flora Garden perfume from the Sevil store at Carousel Bakırköy. The fragrance has no scent; it smells like cologne. The intense floral scent that filled the air when tested in-store is not what I received. I will return the product tomorrow. Is this your service qua...
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