I bought an Arcelik Grundig TV, but I noticed that the corners of the screen were getting darker. Over time, the dark spots got bigger. I called Arcelik's service because it was still under warranty. The service team agreed that the device had a problem, but they said that there were no problems with their system. Another service team from a different district came and found that the TV's panels were broken. But they closed the complaint without coming to the scheduled meeting. This has been very frustrating, and I want to find a way out of it. I would like to get my money back or a new TV.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. We kindly ask you to communicate any information, suggestions, opinions, or requests for solutions regarding our products and services to us primarily. As the Grundig family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Grundig Customer Communication Center
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