Green Motion Gave Me a Vehicle With a Dead Battery Then Blamed Me for Engine Damage
We rented a car, but it had a dead battery, and we ended up stuck on the road twice. We had to go back to the airport to swap the car. We were shocked to hear that just 15 minutes after we returned the car in great shape, they said the engine was leaking water. They wouldn't give us a replacement car and even said that after checking it out, we might have to pay for it. This whole thing seemed like a setup since the car came back without any noticeable problems. Rather than fixing the issue, they just made things more stressful, and now I’m worried about getting charged for something that wasn’t our fault.
Dear [Name], We would like to inform you that we have conducted a review regarding the matter you submitted, and a response has been provided to you both in writing and verbally. We would also like to remind you that you can reach us regarding your requests, opinions, and complaints. Kind regards, Green Motion Turkey Customer Relations
I am grateful for your response one month after you victimized me. When I gave the money there, gold was 2800, but at the time you refunded me, it was 3000 TL. Wishing you successful transactions.
