GPay Blocked My Game Payment! Still Waiting for Refund

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Abdullah
March 06, 2024 5:58 pm
4

Using GPay, I sent ₺130,000 to a gaming website. Unfortunately, I was unable to file a report for transactions over ₺100,000, which led to the rejection of the payment. GPay told me that the refund process would take one to three business days.

Had GPay indicated that "Payments over ₺100,000 not accepted," I would have remitted just ₺100,000. Now my money is still tied up and I didn't get to buy the in-game item I wanted because GPay made a mistake.

I will not tolerate this. I don't see why I should pay for GPay's mistakes.
Please return my entire payment without delay.

March 13, 2024 5:12 pm (6 days after complaint)

Hello Mr. Abdullah, When we checked with the contact information registered in our systems, we see that the refund process for your payment has been completed. If you have any questions, you can contact our Call Center 24/7 at 08505327650. Best regards, GPay

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