Hello, I tried to make an in-game purchase through GPay and sent 200 TL to my GPay wallet, but it hasn't been credited to my account. I don’t even know where to check if the money was credited. This is such a disappointing and irresponsible platform. I’ve sent multiple emails with no response. Are you mocking your users? Immediately transfer the money to my account or return it to me. How can you claim to provide a service with such poor performance and disregard? Everything is so slow and inefficient here. Transfer my money to my account, or I will go to the prosecutor and file a complaint. I have proof of the transaction in the attached image. I expect a prompt reply and resolution. Thank you.
I attempted to purchase a game on Epic Games Store and used GPay for the transaction. I transferred ₺80 from my Ziraat Bank account via bank transfer, and the amount was successfully deducted from my bank account. However, when I logged into my GPay account, the funds were missing. Despite checking...
Using GPay, I sent ₺130,000 to a gaming website. Unfortunately, I was unable to file a report for transactions over ₺100,000, which led to the rejection of the payment. GPay told me that the refund process would take one to three business days. Had GPay indicated that "Payments over ₺100,000 not ac...
I sent ₺150 to my GPay account, but the money hasn’t appeared in my balance. I’ve reached out to the company, but I haven’t received any response. I even provided the IBAN they gave me, and I attached a screenshot for reference. I’m asking for this issue to be resolved immediately, as I haven’t hea...
I attempted to purchase second research for STFC and completed a bank transfer via Ziraat Bank to Gpay, as directed by the game website. However, I later discovered that Gpay was supposed to forward the payment to Xsolla. After speaking with a representative from Xsolla, I learned that Gpay had not ...
I tried to deposit ₺190 into a gaming site, and they provided me with an IBAN linked to GPay. I made the payment and submitted the notification, but the site claimed they couldn’t see the payment, saying GPay didn’t approve it. The issue isn’t about the amount, but despite having the receipt and see...
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