I bought a ₺250 Google Play code, but when I tried to redeem it, I got a message saying, "We need more information," and was told to send an email to Google. I've already sent the email and am eagerly awaiting a response. I kindly request for this matter to be resolved promptly.
I purchased a 100 TL Google Play balance from Turkcell Pasaj, but the code doesn’t work. When I try to redeem it on my Google Play account, it keeps showing the message "We need more information." Despite sending the invoice, text messages, and all required details via email, the issue remains unres...
On April 5, 2025, I purchased a Google Play gift code worth ₺300 from a BİM store. The code was sent to me via text message. However, when I tried to redeem it on Google Play several times, I kept receiving the following error message: “We need more information before you can use your gift card.”...
On my Redmi Note 11S device, when I tried to use the ₺100 gift code I purchased through Google Play, I encountered an error saying “We need more information, please fill out the form.” This was the first time I tried to use the code, and I experienced no internet or device issues. I bought the code ...
On March 1, 2025, at 13:30, I purchased a Razer Gold 250₺ code through Google Play Store (Order No: 3443915). The payment went through successfully, b...
Google Play is causing payment and refund issues. They're deducting more than necessary and refunding less. On June 15, 2024, I purchased an app from Google Play for 250 TL. Not satisfied with the app, I contacted them before the 15-day refund deadline. I've been struggling with their technical supp...
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