On my Redmi Note 11S device, when I tried to use the ₺100 gift code I purchased through Google Play, I encountered an error saying “We need more information, please fill out the form.” This was the first time I tried to use the code, and I experienced no internet or device issues. I bought the code from a BİM store in Antalya, and I still have the receipt. I faced this issue on Tuesday, June 11, and despite contacting Google Play customer service, no solution was provided. I request that my issue be resolved as soon as possible, either by renewing the code or refunding my money.
On April 5, 2025, I purchased a Google Play gift code worth ₺300 from a BİM store. The code was sent to me via text message. However, when I tried to redeem it on Google Play several times, I kept receiving the following error message: “We need more information before you can use your gift card.”...
I purchased a 100 TL Google Play balance from Turkcell Pasaj, but the code doesn’t work. When I try to redeem it on my Google Play account, it keeps showing the message "We need more information." Despite sending the invoice, text messages, and all required details via email, the issue remains unres...
I bought a ₺250 Google Play code, but when I tried to redeem it, I got a message saying, "We need more information," and was told to send an email to Google. I've already sent the email and am eagerly awaiting a response. I kindly request for this matter to be resolved promptly.
I purchased 80 gems in Brawl Stars through Google Play with a 95% discount for ₺10, but the gems never appeared in my account. While making the purchase, the game crashed due to an issue with my device, and I didn’t receive the gems I paid for. This situation is incredibly frustrating, and I’m disa...
I attempted to make an in-game purchase in PUBG Mobile using my Redmi Note 11s device and mobile payment method in Manisa, Turkey. My PUBG Mobile User ID is 5237*74. Each time I try to complete the payment, I receive an error message stating: “Transaction declined due to security reasons.” I have...
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