I’ve been using the GoodNotes app on my Samsung Tab 9 FE Plus for about 8–9 months under an annual subscription (customer ID: 165f24a9-6873-4a85-8e97-71948309f458). However, for the past month, I’ve been experiencing serious lag issues — there’s a noticeable delay when writing, making it impossible to use my notes efficiently.
This issue occurs in every notebook and at all times, regardless of what I’m doing. I’ve already deleted and reinstalled the app, but it didn’t solve the problem. My tablet works perfectly fine with all other apps — this issue is specific to GoodNotes.
I request that this problem be resolved as soon as possible so that I can use the app smoothly again.
I'm using a Samsung Galaxy Tab S9 FE, and the main issue I’m facing is with the Goodnotes app constantly lagging and freezing while I write. It becomes extremely difficult to take notes or study efficiently. At first, I thought the issue might be with the tablet itself, so I had it checked. However,...
I'm currently using the Samsung Galaxy Tab S9 FE+ mainly for studying purposes. I typically use Samsung Notes and Goodnotes in split-screen mode to take and organize notes. At first, everything runs smoothly, and the S Pen works great. However, after some time, the Goodnotes app starts lagging while...
I’m a Premium GoodNotes subscriber, but for the past few days, the app hasn’t been working properly. When I log in, the loading bar stops at 25%, and a message appears saying “Internet error occurred”, even though my internet connection is perfectly stable. I’ve tried deleting and reinstalling the ...
I am experiencing serious issues with my Samsung S6 Lite tablet while using the Samsung Notes app. Every time I use the app, the tablet freezes for about 5 to 10 seconds. When it freezes, it automatically kicks me out of the note I’m working on, and most of my written content is lost without being s...
I’m using the 10th generation iPad, and the Goodnotes 6 app has become completely unusable. Every time I open the app, it crashes within a minute and throws me out. This is incredibly frustrating, especially because I rely on Goodnotes for work and school. Previously, the app would lag occasionally...
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