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Unauthorized Transaction on My Gate.io Account Led to Funds Loss
On December 1, 2024, at 2:55 AM, I executed an XRP5S purchase on Gate.io for a specific amount. On December 13, 2024, at 9:00 AM, the value increased by 1.3%. However, just 9 minutes later, an unauthorized operation was carried out on my account without my consent.
As a result, none of the gains from the price increase were reflected, and it appears that access to my account has been compromised. This is unacceptable and deeply concerning.
I demand an immediate investigation and resolution to recover my funds and secure my account. If this issue is not addressed promptly, I will escalate the matter to the appropriate authorities for further action. Gate.io must prioritize its users' security.
