Gate.io Unexpectedly Liquidated My Positions Despite Low Liquidation Levels
Regarding a recent incident with the Gate.io cryptocurrency exchange, I am writing to convey my profound dissatisfaction and worry. The unexpected closure (liquidation) of four of my trading positions occurred despite my setting very low liquidation levels.
The administration at Gate.io was unconcerned when I contacted them regarding this matter; all they said was, "Sir, your liquidation levels have increased." This justification falls short of what I was hoping for and fails to address the main point of my grievance.
The following is an account of what happened:
I sold all of my XRP at $0.3880, when the price was about $0.35 on the market.
Closing at $0.04975, my FLM position was up from approximately $0.0350.
A rise from $0.0400 resulted in the liquidation of my OGN trade at $0.0726.
My position as of the close of business on GMT was $1.176, up from around $0.10.
These positions were all closed against my will, even though they were significantly lower than my liquidation levels. I have suffered a substantial financial loss due to this sort of system malfunction or mismanagement, which is completely unacceptable.
Here is the translation of the provided text from Turkish to English: Finally, there is this video, and look at the distance to the levels where I got liquidated. It's in video form; I am taking a screenshot and uploading it. There is no such system; where are these levels, and where are the levels where I got liquidated? I have expressed my complaint to Şikayet Var. If my loss is not compensated, I will share my complaint, which is currently only visible to gate.io officials, publicly and upload this video. I will also explain these events to everyone around me and share the levels where I got liquidated and the levels where I was far from liquidation with thousands of people in the crypto groups I manage, including my friends, relatives, and invited individuals. Either the officials compensate for my loss, or I will initiate legal proceedings through my lawyer. If it is not compensated within 2 days, I will start the proceedings.
