I made a TRX deposit to my Gate.io account earlier today, but despite several hours passing, it still has not been approved. I have tried reaching customer support, but there is no response from any representative.
I even provided the transaction ID and hash details, yet I have not received any update on my deposit status. This delay is unacceptable, as cryptocurrency transactions should not take this long to process.
I demand immediate approval of my deposit or at least a proper explanation of why it is being delayed. Gate.io, resolve this issue now! Your platform should not keep users’ funds in limbo without support or clear communication.
I transferred 15,541.651 TRX from Binance to Gate.io TR. The transaction was confirmed on Binance, but on Gate.io TR, it has been stuck in "review" status for over 2.5 hours without being credited to my spot account. This delay is completely unacceptable, especially for a platform that claims to pro...
I transferred USDT from my Binance TR account to my Gate.io TR account using the TRX (TRC20) network, and it's been over 10 hours—but my funds are still missing. Binance shows the transaction as fully confirmed and completed. I’ve checked the TXID, and everything appears correct. I swear there’s no ...
Today, I initiated a total of four withdrawal transactions on Gate.io—three via on-chain transfer and one via GateCode. Although all of them were marked as confirmed and approved, none of the funds appeared in my Gate TR account. I waited patiently, thinking there might be a short delay, but hours h...
I successfully completed the KYC verification process and received approval. Confirmation of my KYC was successfully completed on both Gate.io TR and Gate.io Global platforms. I deposited funds into Gate.io TR, but it's been several days and the amount still hasn't been credited to my account. Upon ...
Four days ago, I transferred cryptocurrency to my Gate.io account, and although the coins were successfully withdrawn from my originating wallet, they still haven’t shown up on Gate.io. I’ve sent multiple emails to customer support, and all I get is a generic “the transaction is in progress” respons...
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