I successfully completed the KYC verification process and received approval. Confirmation of my KYC was successfully completed on both Gate.io TR and Gate.io Global platforms. I deposited funds into Gate.io TR, but it's been several days and the amount still hasn't been credited to my account. Upon reviewing my account, I noticed that the KYC status is not approved, despite the fact that the information I provided suggests otherwise.
I kindly ask for a prompt resolution to this matter. Attached are the screenshots. I have never witnessed such a poorly run exchange in my life.
I completed my KYC verification on Gate.io, and the system even shows that it has been approved. Despite this, nothing has changed. I still can’t perform any withdrawal transactions, and my account remains restricted. I’ve been waiting for days, yet there’s been no resolution and no meaningful updat...
I completed all the required steps for KYC verification on Gate.io, yet it’s been 5 days and I’m still waiting for approval. Because of this delay, I’m unable to perform any trading activity—no buying, no selling. My account is essentially frozen, and I’m losing valuable time and opportunities in th...
I made a TRX deposit to my Gate.io account earlier today, but despite several hours passing, it still has not been approved. I have tried reaching customer support, but there is no response from any representative. I even provided the transaction ID and hash details, yet I have not received any upd...
I signed up for a Gate.io account and submitted my documents for KYC verification. Initially, I was told to wait 24 hours, which I did. After following up, I was informed I’d need to wait an additional 3–4 days. That time passed, and when I contacted them again, they said to wait another 48 hours. E...
Today, I initiated a total of four withdrawal transactions on Gate.io—three via on-chain transfer and one via GateCode. Although all of them were marked as confirmed and approved, none of the funds appeared in my Gate TR account. I waited patiently, thinking there might be a short delay, but hours h...
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