I purchased a brand-new Garmin Swim 2 watch (serial number: 650006109), and to my disappointment, the device didn’t work at all right out of the box. It wouldn’t power on, respond, or function in any way. For a brand like Garmin, known for its reliability and premium pricing, this is extremely frustrating.
I immediately took it to the authorized technical service, but honestly, this shouldn’t happen with a new product from a global brand. Garmin needs to implement much stricter quality control, because receiving a dead unit straight from the box shows a clear failure in their manufacturing checks.
At this point, I’m requesting a replacement device, not a repair. I paid for a fully functioning new watch—not one that needs to be fixed before I can even use it.
I purchased the Garmin D2 Mach 1 watch on October 28, 2023 (invoice attached). On August 8, 2024, it malfunctioned after I used it while swimming in a pool. Despite its claimed MIL-STD-rated durability and water resistance, the watch failed and had to be replaced under warranty. I expected the repl...
My Samsung Fit 2 watch has been an important part of my daily life for two years. But recently, it ran out of power, and when I tried to charge it, the screen never turned on, and none of the buttons worked. I was confused and annoyed because there is no power button and I couldn't figure out how to...
I purchased a Garmin Instinct watch expecting long battery life and reliable performance. Instead, the battery drained much quicker than expected, and now I’m facing the same issue many others have reported—Garmin refuses to replace the battery. When I contacted support, they told me to order a rep...
I purchased the Apple Watch Ultra 1 specifically because it was marketed as a device designed for water activities, including diving and swimming. Despite not being an experienced swimmer, I wore the watch during a brief swim—no more than 10 minutes in a standard pool. To my shock, the watch took i...
I purchased the Huawei Watch GT2, anticipating that it would be ideal for swimming, particularly because it features a specific swim mode and is marketed as water-resistant. I haven't used it while diving—just during my usual swimming sessions—and it still managed to take in water. I took my device ...
Comments