As a registered Sole Proprietorship with Garanti BBVA, I'm facing a frustrating issue at the 740 Üsküdar Çarşı Branch. While I have a Virtual POS and Payroll Payment Agreement, I'm unable to conduct any commercial transactions online in the Personal Transactions section of the Internet Banking platform. It states, "No corporate registration has been made for the selected company. Please consult your branch for internet banking definitions." When I inquire at my branch, they claim that sole proprietorships cannot have internet banking definitions. Contacting Garanti BBVA Corporate Customer Service, they informed me that if I can't perform these transactions, you won't see them in your mobile/internet branch. How can I proceed? Can you provide the necessary guidance to my branch?
I cannot reach Garanti BBVA! I’ve been calling for days but haven’t received any response. I need to update information on the mobile banking app for the card I use under my company’s name. Although they keep saying they will call us back for a process that could be handled without visiting the bank...
I can’t log into my Garanti BBVA account. The login screen doesn’t appear at all, and when I tap on “Personal,” nothing opens. This is the first time I’ve encountered such an issue, and it’s extremely frustrating. Please fix this problem as soon as possible—I’m really fed up with it. When I call cus...
Hello, I recently had a physical cash register POS device installed at my workplace by Garanti Bank. Surprisingly, I was never given any information about a transaction value limit. It turns out that if you happen to exceed this limit, your funds will be blocked for a whopping 45 days. I was not inf...
Garanti Bank BBVA does not accept their mistake regarding their campaigns. In September, I participated in the campaigns "Earn ₺100 Bonus for your purchases made with QR Payments" and "Earn ₺1500 Bonus for your school purchases of ₺1200 with GarantiPay." I made three purchases over ₺1000 each at Mig...
Although my Garanti BBVA credit card was set to block all mail order transactions, a charge was made without my approval due to a security vulnerability. As a result, my card was cancelled. I requested a new card and clearly stated my current address, yet the bank sent the card to my old address via...
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