Hello, I recently had a physical cash register POS device installed at my workplace by Garanti Bank. Surprisingly, I was never given any information about a transaction value limit. It turns out that if you happen to exceed this limit, your funds will be blocked for a whopping 45 days. I was not informed about this important information when the installation took place. Upon discovering the problem, we promptly took action by requesting the closure of the POS service as soon as our funds were held. Despite my previous request to close the service 10 days ago, the virtual POS and physical POS have not been deactivated, and I still haven't received a refund for the blocked funds. Just a heads up for anyone thinking about getting a physical POS device, there's an issue you should be aware of. It's something you don't want to find yourself dealing with.
For years, I've trusted Garanti Bank with my salary account, and even though I cleared my debt from 15 years ago, I'm still being refused credit or card services. They're citing asset management in the BDDK risk report as the reason, but I've obtained all documents proving my clean record. While oth...
Garanti Bank has made a very bad update. I deeply regret updating it because now I cannot transfer money to my virtual card, and there is no information about this issue anywhere. It feels like customers were not considered at all when making this change. I also cannot withdraw the money already in ...
Hello, I have been a customer of Garanti Bank for years and this is the first time I have encountered such an incident. Unfortunately, Garanti Bank has liquidated me or me without making any declaration. I closed my company. (It was done voluntarily with a transaction without going bankrupt.) Since ...
On June 13, 2025, I attempted to deposit money using the QR feature at a Garanti Bank ATM. First, I deposited around ₺10,000, then added a bit over ₺7,000 using the “add money” option, bringing my total balance to ₺17,800. I then selected “add money” again and deposited ₺11,200. The ATM screen froze...
The Garanti Bank Retirement Pension Transfer Promotion Campaign misleads people and fails to fulfill its campaign commitments properly. In this regard, Garanti Bank is once again causing hardship for retirees. On 26/04/2025, I applied through the mobile app to transfer my pension to Garanti Bank. To...
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