1

Garanti BBVA ATM Stuck My Deposit

Gamze
Gamze
Garanti BBVA
November 10, 2025 11:26 AM73

On November 1, while trying to deposit ₺15,000 via QR code at the Garanti Bank Bahçeşehir branch ATM in Istanbul, my money got stuck in the machine. It has now been 10 days, and the issue still hasn’t been resolved. I contacted the bank, received a negative response, and then reached out again to fill out a form. After that, only a ridiculous amount of ₺600 was deposited into my account. During the transaction, I was only given the ATM number 00924cr5182 — no reference number was provided. This is the first time I’ve experienced such a problem, and I request that my issue be resolved immediately and the remaining amount be fully refunded to me.

Comments

Similar Complaints

I Had an Issue With ATM Freezing During Deposit

Tuğçe
Tuğçe
Garanti BBVA
June 20, 2025 3:15 PM55

On June 13, 2025, I attempted to deposit money using the QR feature at a Garanti Bank ATM. First, I deposited around ₺10...

1

ATM Jammed and Did Not Credit My Deposit

Himmet
Himmet
Garanti BBVA
September 13, 2025 2:29 PM36

On September 5, 2025, between 21:00 and 21:05, while depositing ₺9,700 via QR code at the Garanti Bank ATM in front of M...

1

Garanti Bank ATM Error & Missing Deposit

Gürkan
Gürkan
Garanti BBVA
March 21, 2024 10:35 AM36

On March 12, 2024, at approximately 10:27 PM, I made a deposit of ₺8,600 at the Garanti Bank ATM. The deposit consisted ...

Garanti Bank ATM Did Not Credit My Deposit to My Account

Şahin
Şahin
Garanti BBVA
August 24, 2025 8:09 PM28

On August 24, 2025, I attempted to deposit money using a QR code at the Kanarya ATM. While part of the money was credite...

1

I Deposited Cash Into a Garanti ATM but It Was Not Added

Aslı
Aslı
Garanti BBVA
June 17, 2025 11:05 AM37

On Wednesday, June 11, between 18:45 and 18:50, I attempted to deposit ₺5,500 into my account using a Garanti Bank ATM l...