I purchased a subscription package from GeForce Now to enhance my gaming experience. The payment was processed and charged to my card, but the package isn't showing up in my account. I tried logging out and back in, thinking it might be a glitch, but my subscription still doesn't appear.
I've reached out to their support team via email and WhatsApp, but it's been a week with no response. I've already lost a week of my month-long subscription, and the problem persists. There's been absolutely no communication from their end. What am I supposed to do now? I've paid for the service, but I can't use it.
I purchased the “Performance GeForce RTX | 8 vCPUs” package through Gameplus. After making the payment, I logged into my account through the GeForce Now app, but the system showed me as logged in with the free package, and the performance package I purchased was not activated in any way. I even chan...
I purchased a 3-month GeForce NOW subscription set to expire on October 20. On October 4, I took advantage of a promotion and bought an additional 3-month subscription. The payment was processed, and I received a confirmation email with the invoice. However, my profile still indicates that my subscr...
Despite having an active Gameplus GeForce Now subscription, I was charged twice. I had changed my package, but the old package kept billing me. I’ve tried to contact customer service, but there’s no phone number, address, or proper contact information available. The support section is filled with ir...
I am using a GeForce Now Ultimate subscription, but for about a week I have been experiencing queue issues every time I try to launch a game. Even though the Ultimate package is supposed to offer priority access, I am forced to wait in long queues for almost every game, and I feel that I am not rece...
About a week ago, I purchased a 1-year paid GeForce Now membership and paid $35. Today, when I sat down at my computer to play, I tried to start a game and got a “connecting” message, but it never actually connects and the game does not open. My internet speed is more than sufficient for gaming, yet...
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