ticket, gameforge

I really don’t understand why Gameforce takes so long to respond to support tickets. For such a big company, you would t...hink they have enough staff to handle customer issues in a timely manner, but clearly that’s not the case. The attitude of the support team feels careless and dismissive, which onl...

On December 28, 2024, I purchased Dark Matter three times (₺105 each) in OGame, but the Dark Matter never appeared in my... account despite the charges being processed. I submitted a support ticket to OGame, and instead of helping, they told me that they never received the payment and that I should co...

I have multiple accounts on Gameforge, each registered under different email addresses. Recently, I encountered an error... stating "The game is not available for you," and my access was restricted. Thinking it was a system error, I submitted a support ticket. Meanwhile, I logged into another active a...

My Gameforge account was hacked, and despite submitting a support ticket two days ago, I have received no response. Mean...while, the hacker made unauthorized transactions totaling ₺10,000 from my linked payment method before I was able to lock my account. I am deeply frustrated by the lack of urgency...

I have a level 80 Sura character in Metin2 under my Gameforge account, and it has always been accessed from only one com...puter and one platform. Despite this, my account was hacked, and all my items were stolen. What’s worse, I never received any email or phone notification about the unauthorized ac...

I'm experiencing an issue with Metin2 where I'm repeatedly getting the "login information invalid" error. While playing ...the game, I logged out to switch games, but when I tried to log back in, I received the error message "Account cannot be found." This issue occurred before but was resolved; howeve...