On December 11, I ordered roller skate shoes through Fruugo. Despite the time that has passed, my order number 207995454 has still not been shipped, and I am unable to cancel the order through the system. I paid approximately $64 by credit card. Since the product has not been shipped, I request that my order be canceled and that the amount I paid be refunded to me using the same payment method. I kindly ask that this issue be resolved as soon as possible.
On February 17 at 5:59 PM, I placed an order on Fruugo for a product called “Durable 3D Printing Pen Accessories – 3D Pen Tip Replacement Four-Pack.” Immediately after placing the order, I realized it was a mistake and tried to cancel it right away. However, despite trying for nearly two hours, I wa...
On January 20, I ordered a hearing aid through Fruugo. The order tracking page shows that my product was delivered on February 11, but it was never delivered to me. I did not receive any call from the shipping company, and no delivery was made to my address. During this process, I was unable to find...
I canceled my order (175255324) on the same day I placed it, and Fruugo confirmed via message that I would receive a refund within a few business days. However, it has now been two weeks, and I still have not received my money back. I have contacted Fruugo multiple times, but their customer service...
On January 30, 2026, I placed order number 222405549 on Fruugo for a Lego soldier figures product. About 15–20 minutes after placing the order, I realized that I had purchased the wrong item and immediately attempted to cancel it the same day, January 30, 2026. However, despite all my efforts, I was...
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