During my Umrah trip with Freebird Airlines, I first experienced a 4-hour flight delay, and to make matters worse, once we boarded the plane, the crew announced that passengers could sit wherever they wanted. This caused chaos, arguments, and confusion among travelers, which was completely unaccepta...
On February 3, 2025, during the Cide-Sivas JED-VAS (FH 9818) flight, passenger Hamit D****'s luggage passed through two security checks without any issues but was not allowed on board at the final checkpoint due to claims of excess weight. The luggage was neither weighed nor confirmed for excess wei...
On June 25, 2024, I returned from my Hajj pilgrimage, flying from Jeddah to Istanbul with Freebird Airlines. Due to high volume, my suitcase wasn't loaded onto the plane. I filed a lost baggage form at Istanbul Airport, but it's been 4 days now, and I still have no news about my luggage. I can't fin...
On June 24, 2024, I boarded the 8:45 AM flight from Jeddah Airport in Saudi Arabia to Diyarbakır. Upon landing in Diyarbakır, we were informed that our luggage hadn't arrived. We had been in Saudi Arabia performing our Hajj pilgrimage, and now we have no idea where our baggage is. I'm requesting an ...
On March 7, 2024, my parents informed me that their luggage did not arrive on their Freebird Airlines flight from Medina to Konya after their Umrah pilgrimage. They were told at the airport that no information was available and they would be contacted within 3 days, but they have not heard back from...