Ford Transit Step Replacement Delay Causing My Business Harm and Safety Issues
I own a new 2023 Ford Transit. Unfortunately, I've encountered a problem with the step. The dealership said it needs to be replaced under warranty, which is fine so far. However, I'm facing a huge issue with the part being unavailable. My van is used for transporting personnel, so having no step is a serious safety hazard. One of my employees even twisted their ankle getting out of the van without the step. This has caused them a lot of trouble and I've had to provide support during their recovery. I'm asking you to please prioritize getting the replacement part to the Antalya Billaller dealership as soon as possible. My business is suffering due to this delay.
Dear Valued Customer, Thank you for choosing our brand. We have received your application through our call center. You can communicate any requests, suggestions, complaints, and satisfaction regarding our products and services. Best regards, Ford Otomotiv San. A.Ş. Customer Relations
Thank you very much for your interest and attention, you resolved my issue very quickly. I wish success to everyone who contributed. I am eagerly awaiting the 2025 model of the upcoming Transit, and I will be the first person to place an order when it arrives. Best regards.
Thank you very much for your interest and attention. As a result, I am very satisfied.
