Damaged Car After Service at Kayseri Ford Unallar Authorized Service

Damaged Car After Service at Kayseri Ford Unallar Authorized Service
Damaged Car After Service at Kayseri Ford Unallar Authorized Service
Damaged Car After Service at Kayseri Ford Unallar Authorized Service
Damaged Car After Service at Kayseri Ford Unallar Authorized Service
October 28, 2023 5:54 PM50

I took my car to Kayseri Ford Unallar Authorized Service for engine maintenance, but when I got it back, I noticed that there were some damages to the paint and bodywork. I've included the pictures. I told the service manager, but they flat-out denied any wrongdoing. No matter if it happened before or after, there was noticeable damage that was definitely noticeable. The car has some noticeable dents on its body, and there's a small paint mark about the size of a marble. I want to complain.

October 30, 2023 1:43 PM (1 day after complaint)

Dear Valued Customer, First of all, thank you for choosing Ford. Your notification has been received by us. A representative from the Ford Otosan Solution Center will contact you as soon as possible. Additionally, for any questions or requests, you can receive assistance from our representatives. We thank all our customers who share their opinions and suggestions with us for their trust in our brand. Sincerely, Ford Otomotiv San. A.Ş. Customer Relations

Mustafa
November 10, 2023 9:43 AM

The service vehicle entry images have still not been delivered to us, in fact, upload them here so everyone can see.

Comments

Similar Complaints

Ford Airbag And Service Problem

August 23, 2023 3:46 PM58

An accident with my 2021 Ford Focus led me to a disappointing discovery. The authorized Ford service center in Denizli, ...

Bird Droppings Cause Bubbling in Ford Puma Paint

October 4, 2023 2:04 PM116

Buyers of Ford Puma, take note! I've had this car for 6 months and I'm still paying the installments. A bird dropped on ...

Bird Droppings Cause Bubbling in Ford Puma Paint
Bird Droppings Cause Bubbling in Ford Puma Paint
+2