On May 2nd at 14:10, I purchased tickets for two people for the Dortmund-Amsterdam and Amsterdam-Brussels routes for February 5th. I received the email confirmation and PNR numbers for these tickets without any issues. However, due to changes in my travel plans, I had to cancel my tickets on March 31st. After the cancellation, I was provided with gift vouchers, which I used to purchase tickets for the same dates and routes. However, I was charged an additional fee for these new tickets. Due to the rush of the day, I didn't notice the extra charge; however, today, despite checking both my emails and messages, I realized that I haven't received any information regarding the new tickets I purchased. As a result, I can't access the PNR numbers. I urgently request that this issue be addressed. The PNR numbers for the canceled trips are as follows: 3138563579 for Dortmund to Amsterdam and 3139001568 for Amsterdam to Brussels.
On November 15, 2025, I purchased two FlixBus tickets for the 8:00 AM route from Amsterdam to Bruges. I paid by credit card, and a total of ₺3,313 was charged to my account. However, the tickets do not appear anywhere — neither in the app nor in my email (o***********@gmail.com). Additionally, I was...
We purchased a ticket through Trip.com for the Brussels–Warsaw flight dated December 9, 2025. On November 22, 2025, we received an email stating that our reservation had been canceled. Because of this, we had to purchase a new ticket for the same route from a different website. However, the next da...
I bought a ticket from SunExpress and paid for it, but I still haven't received a PNR code. Although the transaction has been confirmed, I have not received any email or confirmation. I'm not sure how to solve this, but I would really appreciate your help. I bought a ticket for two individuals trave...
On 06.08.2023, I purchased three tickets for my wife, daughter, and mother-in-law for the EDO-IST route scheduled on 13.08.2023. The PNR for this booking is: tzbvwj. Subsequently, on 10.08.2023, just 3 days before the flight, we received an SMS from Turkish Airlines informing us that the flight was ...
Comments