Two apps—Portual and FitMe—were installed on my phone without my knowledge or consent. I only became aware of them after noticing an unexpected spike in my monthly phone bill. When I tried to cancel these subscriptions by sending the provided cancellation texts, the messages wouldn’t go through.
I followed the step-by-step instructions shared online to cancel the subscriptions, and I eventually managed to deactivate both. However, I was still billed for these unauthorized services. It’s unacceptable that apps I never willingly subscribed to can silently charge me through my mobile carrier. I learned that others have faced the same issue and that complaints can be filed with the Cyber Crimes Unit through the police.
I’m demanding a full refund for the unauthorized charges added to my phone bill. I also want these services blocked permanently from accessing my account. Mobile operators and service providers must take more responsibility in preventing these silent and predatory subscriptions. Please take immediate action to resolve this issue.
I recently discovered that I was unknowingly signed up for a paid FitMe subscription. The registration process was deceptive — it was presented as if I was accessing another service, with no clear disclosure that I was subscribing to FitMe or agreeing to recurring charges. At no point was I informed...
I was trying to download a simple QR code scanner when, without my intention, the FitMe app got installed on my phone. I had no idea what this app even was until I saw an unexpected charge on my latest mobile bill. I never signed up, never consented to a membership, and certainly didn’t approve any ...
I recently discovered that I was subscribed to a service called FitMe without my knowledge or consent. The most shocking part is that I have never even installed this application on my phone. Despite having no interaction with the app, a payment was taken from my account, and I only realized it afte...
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A subscription service called FitMe charged me ₺240 ($7) through my mobile carrier without my consent. I was using another app when I clicked on what appeared to be an advertisement, and it instantly triggered a subscription charge through my phone line — without asking for confirmation or approval....
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