My 2023 Fiat Egea 1.3 Multijet Easy Sedan had about 58,000 kilometers on it when the malfunction light came on in early March. Because the vehicle has an extended warranty, I took it to the authorized service center in central Sivas. After inspections, I was told the problem was a turbo failure and that the turbo needed to be replaced. The vehicle’s 20,000-kilometer maintenance was actually performed at 29,000 kilometers based on the service center’s own statement and guidance. Despite this, they claimed the current turbo failure is not covered under warranty because of that situation and demanded approximately $3,168 for the turbo replacement. Even though the vehicle is under an extended warranty and the maintenance was carried out at an authorized service center, I do not accept being charged for this expense. I request that my grievance be resolved and that the turbo failure and all necessary repairs be handled under my vehicle’s extended warranty without any charge to me.
My 2022 model Fiat Doblo Maxi 1.6 Multijet vehicle (license plate: 06 DKS ***) experienced a turbo failure despite having only 22,000 km on it. I took the car to an authorized service center and requested that the turbo issue be covered under warranty. However, both the authorized Fiat service and F...
On June 11, 2023, I took my 2022 Fiat Egea, an automatic diesel car with only 19,000 kilometers, to the service center because it wouldn't take gas or move in D gear. They checked the car at the Otokoc Zincirlikuyu Fiat authorized dealer and claimed it had a transmission problem. They warned of a 97...
Despite completing all scheduled maintenance on time for my 2023 model Fiat Ducato 17 m³ vehicle with the license plate 34HTY061, a major engine failure occurred at 60,000 km. When it was time for an oil change, I called the Çorlu Fiat service center but was told they couldn’t give me an appointment...
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