Skoda Octavia E-Tec Alternator Failure

As the owner of a 2022 Skoda Octavia e-tec, I was stranded due to an alternator failure at just 35,000 kilometers, and my vehicle was towed to the authorized service center where the inspection resulted in a cost of ₺168,000 for alternator replacement; experiencing such a failure at such low mileage was deeply disappointing, especially as someone who is satisfied with the vehicle and maintains it regularly. At the authorized service center, I was informed that this is considered a chronic problem, yet I find it unfair to be charged such a high fee for an issue that appears to be a manufacturing defect rather than user error. Although the vehicle’s warranty has expired, I believe Skoda should support its customers in this matter given the low mileage and the claim of a chronic issue, which I see is also a subject of similar discussions and lawsuits both in Turkey and abroad, particularly in Germany. If a reasonable and fair solution is not offered, I will seriously consider selling the vehicle after retrieving it from service and taking legal action against Skoda. Therefore, I request that the repair or replacement of the alternator failure be covered free of charge or at least with a significant discount on parts and labor, and that my grievance be resolved as soon as possible.