FedEx Never Sends My Cargo Despite My Extra Payment


I've been waiting for my package with tracking number 191072055 for a month now, and it's been held up at Istanbul Airport customs. Unfortunately, I haven't received any notification about it. I'm unsure of how to retrieve it. I've attempted to contact customs, but it seems that nobody is available to answer the phone. I'm not receiving any assistance. If I have to pay a tax, I'm more than happy to comply, but I'm unsure of the proper channels or the appropriate person to reach out to. I require immediate assistance.


I am experiencing a serious issue with FedEx cargo at Özdemir Customs Brokerage, Istanbul branch. My gift package (tracking number: 884774276863) has not been delivered to me and has been held in customs for about three days. Despite my willingness to complete all necessary procedures and payments, ...

According to the tracking information, my package arrived in İstanbul on June 12 and supposedly cleared customs the same day. But since then, I haven't received any updates whatsoever. It’s been days, and I’m completely in the dark about where my shipment is or when it will be delivered. What makes...
My cargo with tracking number 1ZEX03640404515702 from abroad arrived in Turkey on Thursday, May 11th. I made the tax payment on Friday, May 12, and got a message from UPS that the customs clearance has been completed. The date is May 20th. My cargo is not being delivered. No delivery date is given b...

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