FamPay Wrong Payment Sent to the Wrong Recipient Needs to Be Reversed

I am writing to report a mistaken payment made through my FamPay wallet.

On July 25, 2026, at approximately 8:53 PM, I accidentally sent ₹250 from my FamPay wallet balance to the wrong recipient. According to the transaction details in the FamPay app, the payment was sent to "Jitendar Muwal Muwal", was completed in 0.78 seconds, and has Transaction ID: FMPIB6271761704.

This transfer was made by mistake, and I did not intend to send money to this recipient.

I have attached a screenshot of the transaction from the FamPay app as evidence of the incorrect payment.

I respectfully request that FamPay urgently investigate this transaction and, if possible, reverse the payment or credit the ₹250 back to my FamPay wallet. If a reversal is not possible, I request that you take any other appropriate action to help resolve this issue and advise me on the available options.

Please provide a written update on the outcome of your investigation and the action taken regarding this mistaken payment.