FamPay Sent My Wallet Transfer to the Wrong Account

I made a wallet transfer through FamPay on 3 July to the wrong account by mistake. The payment of 97.97 rupees was sent to the FamApp user named “PIPARDEV PRASAD VERMA,” and the transaction was completed with the ID FMPIB6043122105, as can be seen from the payment confirmation screen. After realizing the mistake, I contacted FamPay support and informed them that the amount was transferred to an incorrect account, but I did not receive any effective help or solution. My money is still with the wrong account holder and has not been returned to me. I request that FamPay urgently investigate this transaction and return my 97.97 rupees to my FamPay account or original payment source as soon as possible, or otherwise provide a clear and written explanation about what can be done in this situation.