I mistakenly transferred ₹500 via FamPay to someone else's UPI ID and can't get my money back.

I am writing regarding an incorrect UPI transfer made from my child's FamPay wallet account. On 26 July 2026, in Agartala, India, an amount of ₹500 was mistakenly sent via FamApp from the FamPay wallet to an unintended UPI ID. The payment was successfully completed to a recipient named Gorav. As this transaction was made from a child's account and the funds were sent to the wrong UPI recipient by mistake, I kindly request that FamPay urgently review this case, contact the receiving party if possible, and assist in recovering or reversing the ₹500 transfer. I also request a clear written explanation of what can be done in situations involving mistaken transfers from child accounts, as well as the exact steps I should take to help resolve this issue. I have already contacted customer support but have not received any response so far. I would appreciate it if this matter could be investigated as a priority and if I could receive an appropriate resolution and clear guidance as soon as possible.