I Want My Full Refund Back

I am extremely angry and disappointed with FamPay because my money has been sent to a fraud through your platform and there was not even a single proper warning or protection step that could have prevented this. On 8 October 2026 at around 8:30, I made a payment by scanning a QR code using FamPay in India, and the amount was sent to the Paytm ID “paytm.s19u***@pty”. Later I realised that this person is a scammer and I have been cheated. I immediately contacted FamPay support and explained that this was a fraud transaction, but I only received a generic answer that you would “look into it”, with no clear help, no fast action and no real protection for my money. I clearly state that this is a fraudulent transaction and I hold FamPay responsible for not giving any effective warning or safety check before allowing this payment. I demand that the full amount of this transaction be refunded back into my FamPay account as soon as possible. I also demand that the Paytm ID be blocked or restricted on FamPay and that a formal complaint and investigation be started against this account so that this scammer cannot cheat anyone else. I expect a quick and concrete response, not just standard replies, and I want this issue resolved urgently.