On 6 May, I added ₹6000 to my Fam app wallet through PhonePe, but the full amount did not appear in my wallet balance. Instead of ₹6000, only ₹5463 was credited. I did not receive any clear explanation about why ₹537 is missing from the amount I added. There was no prior information shown about any charges or deductions of this size at the time of loading money into the wallet. I request that Fam app urgently review this transaction, explain why the ₹537 difference occurred, and either credit the missing ₹537 to my Fam wallet or otherwise correct the issue so that the full ₹6000 I paid is properly reflected.
On April 27, 2026, I made a transaction of ₹149 using my Fampay wallet through the Fampay app. The amount was deducted from my wallet, but the payment was not completed successfully due to an issue. I contacted Fampay customer support regarding this problem, but the issue is still unresolved. I do ...
On 13 March at around 9:37 PM, I accidentally made a wrong payment of ₹600 from my FamPay wallet by scanning an incorrect QR code. The amount went to the wrong receiver due to this mistake. After realising the error, I contacted the receiver, but I have not been able to get my money back. I would li...
On April 5, I mistakenly made a UPI transfer of ₹1,612 through Fampay to the UPI ID bharatthak***@fam after entering the wrong amount. I realized the mistake immediately after the transaction was completed. I contacted Fampay customer support to report the issue and request assistance, but the supp...
On April 11, 2026, at around 2:10 p.m., I made a payment of ₹650 from my FamPay wallet to a UPI account. The transaction ID/reference for this payment is FMPIB5132278548. Unfortunately, I accidentally sent the money to the wrong person, whom I do not know. As soon as I realized the mistake, I conta...
I am writing regarding a failed transaction issue I experienced while using the FamPay app. On April 10, 2026, I attempted to make a payment through the app using UPI, but the transaction failed while the amount was still deducted from my account. For this failed transaction, ₹449 was debited from m...
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