just wanted to drop a line to say how sorry and even agry I am about the Fakir stand mixer I bought. buying it, within a week of using it, the elevator latch totally broke. So, we went to the tech service center, but wasn't expecting the lengthiest fix ever, they've been dragging their feet on getting us that replacement part for, like, a whole year. They've totally shown zero interest and professionalism. Right now, the machine I bought is totally useless. Fakir isn't backing up their products at all, we asked the company for the replacement part, but they totally dropped the ball and didn't deliver it. they were like, "I'm gonna file a complaint against the company." bought a Fakir product thinking it would be top-notch and that their customer service would be on point. it's on point of being the worst.
I just bought a Fakir electric vacuum cleaner and the button already broke. I rang the authorized service center to let them know what was up, and they were all like, "You gotta pay up, dude. It's totally your fault." They didn't even check out the product. We buy stuff with a warranty so we don't h...
I took my tea machine to the Fakir authorized service in August 2022, due to a failure in the lower chamber. To my disappointment, the service center told me that my product was out of warranty because it was used for commercial purposes. They demanded a paid repair fee of 700₺ and asked for an addi...
I bought a Fakir brand blender three years ago. It broke down in the first year, and I had it repaired under warranty. However, it broke again just a month after the first repair, and I couldn't find anyone to assist me. I had it repaired externally, but it kept breaking down several times every yea...
Hello, I purchased a trimmer from the Fakir brand, and unfortunately, it turned out to be defective. I sent it to the technical service for repairs under warranty, and they kept me waiting for a whole month, claiming they were waiting for a specific part. After that month, they finally informed me t...
I purchased a Fakir blender a couple of months back, and unfortunately, it stopped working after just three uses. The plastic piece is super flimsy and it totally broke. I brought it to the official service center and they informed me that Fakir does not allow returns for this kind of damage. They ...
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