My Fakir robot vacuum cleaner has broken. It does not automatically return to the charging unit; each time, I must manually place it. I purchased the product brand new, but it has been this way since the first day. I took it to the authorized service twice, and both times they said it was fine. When I got home, it didn't work again. You must sell me a functional product. I have video evidence that the problem is still active. However, no one owns their property. When I called the call center, they told me to take it back to the service center. Nothing will change if I take it again. I am unable to use the product I purchased. I will file a lawsuit if I do not receive a refund.
I purchased the Fakir Robert RS770 robot vacuum from Vatan Bilgisayar in Manisa. From the very first day, the device has not mapped properly, recognizes carpets as obstacles, and works for only 2 minutes before saying the cleaning is complete and trying to return to the charging station. However, it...
We have been having constant problems since we bought the Fakir RS770 Robot vacuum cleaner. The map is constantly being distorted, the map is shifting on its own, the rooms are spontaneously collapsing into each other. We have to constantly do mapping, but it breaks again. Even though it's at the bo...
I bought their robot vacuum cleaner and it started malfunctioning just after a few weeks. I reached out to the company, but they just kept giving me the runaround. It's been 3 long months now and I'm still struggling to get my problem resolved. It's just so frustrating, you know? I mean, it's not li...
I handed over my Fakir RS770 model robot vacuum, along with its charger and cable, in its original box, to the authorized service center Can Elektronik Mamak, listed on Fakir's website, on 02/16/2024 for repairs due to some issues. I received a service record message with ID 'M0000337501' confirming...
I just bought a Fakir electric vacuum cleaner and the button already broke. I rang the authorized service center to let them know what was up, and they were all like, "You gotta pay up, dude. It's totally your fault." They didn't even check out the product. We buy stuff with a warranty so we don't h...
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