I bought their robot vacuum cleaner and it started malfunctioning just after a few weeks. I reached out to the company, but they just kept giving me the runaround. It's been 3 long months now and I'm still struggling to get my problem resolved. It's just so frustrating, you know? I mean, it's not like I bought some cheap product from a no-name brand. I actually paid a decent amount of money for this vacuum cleaner and I expected it to work properly. But no, Fakir brand completely deceives its customers. They take your money and give you a defective product in return. It's such a scam. I've come to the conclusion that this brand is not trustworthy at all. It's just sad that companies like this still exist, deceiving innocent customers and ruining their hard-earned money. I really hope others don't make the same mistake I did and steer clear of Fakir brand.
I sent my Fakir S770 robot vacuum, which had the same problem twice within a month, for a replacement under warranty. It's been 1.5 months, and they haven't returned it to me. They missed the legal deadline, and now my money has gone to waste. I regret doing business with them, and I hope they stop ...
My Fakir robot vacuum cleaner has broken. It does not automatically return to the charging unit; each time, I must manually place it. I purchased the product brand new, but it has been this way since the first day. I took it to the authorized service twice, and both times they said it was fine. When...
Hello, I purchased a trimmer from the Fakir brand, and unfortunately, it turned out to be defective. I sent it to the technical service for repairs under warranty, and they kept me waiting for a whole month, claiming they were waiting for a specific part. After that month, they finally informed me t...
I bought an electric vacuum cleaner from a well-known online shopping platform about a year ago, with the promise of a 2-year warranty and the Fakir brand. Unfortunately, the parquet and carpet button on the vacuum's main nozzle broke before a year had passed, and the nozzle's gasket began to open, ...
I handed over my Fakir RS770 model robot vacuum, along with its charger and cable, in its original box, to the authorized service center Can Elektronik Mamak, listed on Fakir's website, on 02/16/2024 for repairs due to some issues. I received a service record message with ID 'M0000337501' confirming...
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