On October 4, I accidentally started a monthly subscription on the FaceApp application and canceled it within the same minute. The app displayed a monthly charge of ₺83, but a ₺1,000 charge was added to my bill instead. I made the subscription through Google Play, and my phone number is 0553****4404.
Immediately after canceling, I submitted a refund request through Google Play, but I received an email stating that the payment would not be refunded. I’ve never experienced an issue like this before, and this is the first time something like this has happened to me.
I am requesting that the ₺1,000 charge be refunded or, if technically not possible, that the amount be reimbursed directly to me. I kindly ask for this issue to be resolved as soon as possible.
Today, I attempted to purchase the annual FaceApp subscription plan. On the purchase screen, it was clearly displayed as ₺83 per month, and it was indicated that the total would be billed accordingly when selecting the annual option. However, when I completed the transaction through the App Store, I...
I accidentally purchased a FaceApp subscription even though it clearly said there was a 7-day free trial. The moment I clicked to start the trial, it instantly processed a full purchase without warning. I never intended to buy a yearly plan and I am urgently requesting a refund of the ₺1000 that was...
I downloaded the FaceApp application and signed in, but I never used the app beyond that point. Without any confirmation or clear authorization, the app automatically started a yearly subscription and charged me ₺1000. I never approved this transaction, and I was not even notified before the charge ...
On June 8th, 2025, I tried to sign up for a monthly subscription to the FaceApp application, and by some ridiculous mistake, I was charged ₺1,000 for an annual FaceApp Pro subscription instead. This was a complete accident, and I realized it within literally 30 minutes of the purchase. I immediatel...
On October 7, 2025, I attempted to purchase the FaceApp Pro membership through my iOS device. The subscription page clearly stated that the monthly fee was ₺83, and that the annual plan would be charged based on this monthly rate. However, as soon as I completed the purchase via the App Store, I not...
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