On October 7, 2025, I attempted to purchase the FaceApp Pro membership through my iOS device. The subscription page clearly stated that the monthly fee was ₺83, and that the annual plan would be charged based on this monthly rate. However, as soon as I completed the purchase via the App Store, I noticed that ₺1,000 was withdrawn from my account all at once.
I tried to contact FaceApp customer service, but received no response. This is the first time I’ve experienced such an issue, and I feel completely misled by the unclear pricing. During the purchase, there was no warning or notification about any price change or total amount being charged upfront.
I request a full refund of the ₺1,000 and expect my issue to be resolved promptly to prevent further inconvenience.
Today, I attempted to purchase the annual FaceApp subscription plan. On the purchase screen, it was clearly displayed as ₺83 per month, and it was indicated that the total would be billed accordingly when selecting the annual option. However, when I completed the transaction through the App Store, I...
On the night of October 6, 2025, I purchased an annual FaceApp Premium subscription through my iPhone (iOS) device. I bought it just to try the app, and I immediately canceled the subscription—both through the App Store and directly within the app. Despite this, a charge of ₺1,000 was billed to my T...
On September 25, 2025, I experienced a serious billing issue with the FaceApp Pro subscription on my iPhone 13. I had activated a free trial, and before the trial period expired, I canceled the subscription directly through the App Store. Despite canceling in time, my account was still charged ₺1,00...
On September 21, 2025, after the end of my FaceApp Pro trial period, my subscription was automatically renewed without my consent, and ₺1000 was charged to my account. I received no prior notification, warning, or confirmation request regarding this renewal. I was completely unaware of this charge u...
On October 13, 2025, I attempted to purchase a FaceApp membership through the app’s official website using my bank card. The membership fee was supposed to be ₺200, but instead, ₺1,000 was withdrawn from my account. This is the first time I’ve encountered such an issue, and I have no order or custom...
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