Today, I attempted to purchase the annual FaceApp subscription plan. On the purchase screen, it was clearly displayed as ₺83 per month, and it was indicated that the total would be billed accordingly when selecting the annual option. However, when I completed the transaction through the App Store, I was shocked to see that ₺1000 was charged to my account immediately.
I tried to contact FaceApp customer support, but I have not received any response so far. This is the first time I have ever experienced such an issue, and it has left me frustrated and feeling misled by unclear or deceptive pricing.
I am formally requesting a full refund of the ₺1000 that was wrongfully charged. If FaceApp cannot honor the advertised monthly rate, I expect my money to be returned without delay. As a customer, I should not be penalized for misleading or inconsistent subscription pricing.
On October 7, 2025, I attempted to purchase the FaceApp Pro membership through my iOS device. The subscription page clearly stated that the monthly fee was ₺83, and that the annual plan would be charged based on this monthly rate. However, as soon as I completed the purchase via the App Store, I not...
On the night of October 6, 2025, I purchased an annual FaceApp Premium subscription through my iPhone (iOS) device. I bought it just to try the app, and I immediately canceled the subscription—both through the App Store and directly within the app. Despite this, a charge of ₺1,000 was billed to my T...
I accidentally purchased a FaceApp subscription even though it clearly said there was a 7-day free trial. The moment I clicked to start the trial, it instantly processed a full purchase without warning. I never intended to buy a yearly plan and I am urgently requesting a refund of the ₺1000 that was...
I downloaded the FaceApp application and signed in, but I never used the app beyond that point. Without any confirmation or clear authorization, the app automatically started a yearly subscription and charged me ₺1000. I never approved this transaction, and I was not even notified before the charge ...
FaceApp offered a one-week free trial, and I accepted thinking I could evaluate the app risk-free. But to my shock, once the trial period ended, they automatically charged ₺1000 from my account for a 12-month subscription—without my explicit permission or any confirmation request. I never authorized...
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