I ordered two pairs of Ray Ban Meta glasses from Eyebuydirect.com to Austin, Texas, United States, under order numbers 1243211876 and 124740485. When I received them on 02/20/2026 and 03/06/2026, I realized that both pairs were the wrong size and did not fit me properly. Since then, I have been trying to return these glasses within the “no questions asked 14-day return” period stated in your policy. For over two weeks, I have repeatedly tried to reach your customer service by calling, sending messages and emailing multiple times. Despite all these attempts, I have not received any response or support regarding how to proceed with the return. I request that you accept the return of both pairs as soon as possible, exchange one pair for the correct size, and issue a full refund for the second pair in line with your 14-day return policy. I expect this issue to be handled promptly and that I am clearly informed about the return process and the timeline for the exchange and refund.
On July 20, 2025, I placed an online order for two bras from Victoria’s Secret. I selected the size recommended by the store staff after an in-person fitting. However, when the products arrived, they were too tight. I later rechecked my correct size at the store and submitted a size exchange request...
I purchased a Ray-Ban RB4147 model pair of glasses from Atasun Optik. Within at most one month of purchase, two separate spots on the frame became dull, and this issue has become a constant problem that does not go away. I was informed that my glasses had a 2-year warranty. To resolve the issue, I r...
My Ray-Ban glasses, which are under warranty, were sent in for inspection twice with the reference numbers INC1127896 and INC1138888, and both times they were returned on the grounds of “user error.” The stated reason for the return was that the glasses had been exposed to impact. However, as clearl...
I placed an order for a size 36 Nike Court Vision from Dripmamba (Order No: #122112), but I realized almost immediately that I had selected the wrong size. I contacted customer service the same day to cancel the order or, at the very least, exchange it for the correct size. I was told they would “fo...
Cracks occurred in the frames of my Rayban brand 4171 erika model glasses, which I bought from Elazığ Elysium AVM Atasun Optik on 06-01.2024, after only six months of use. It is incredibly surprising that I bought the glasses in the winter season and that there is such a deformation as a result of m...
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